Privacy & Confidentiality

Privacy

Your privacy matters. Information you share with me in therapy is personal health information, and I take care to protect it and handle it appropriately in accordance with my professional and legal obligations.

While we do use video call software for virtual sessions, I still consider the therapy space a protected one. I do not record sessions with clients, either audio or video, and I do not use AI tools to track the session and generate my notes. (You’ll notice that I do take a lot of notes during session so that things that we talk about don’t fall through the cracks.)

I collect and keep information that is reasonably necessary to provide you with psychotherapy and maintain your clinical record. This may include information you share during sessions, relevant information about your care, appointment and billing information, and other documentation required as part of providing safe and appropriate care.

Your information is not something I share casually or simply because someone asks for it. It is used for purposes connected to your care, administration of your treatment, and other purposes permitted or required by law. You also have rights regarding your personal health information, including rights relating to access and consent.

Because psychotherapy involves particularly personal information, I take reasonable steps to protect the privacy of our communications and your clinical record. This includes using appropriate safeguards when communicating electronically and maintaining your records in accordance with applicable professional and legal requirements.

Confidentiality… and Its Legal Limitations

What we talk about in therapy is confidential. I will not share what you tell me with your partner, family, employer, friends, or other people simply because they ask.

There are, however, specific circumstances in which I may be legally or professionally required to disclose information without your consent. Please note that these duties to report, which override confidentiality, apply to every Registered Psychotherapist practising in Ontario.

I want you to understand these limits before we begin therapy, rather than discovering them only when a difficult situation arises. The circumstances below describe when I may be required to disclose information.